US, US, TN - Memphis
Minimum Level of Education Required: High School/Equivalent
Percentage of Travel: Up to 75%
Location: TN - Memphis
Summary: The Field Service Technician position is part of the Surgical Inelligence Servicing Team that supports testing and repair of electronic medical equipment used during spine surgery. The position coordinates closely with the Operations Team, Development Team, Marketing Team and Customers. The principal responsibility of the Field Service Technician position is to travel to hospitals and perform test and repair procedures for electronic medical equipment. Detailed documentation of servicing activities and inventory transactions is imperative.
Essential duties and responsibilities include but not limited to the following:
Education and/or Experience: 2 year college degree, technical coursework or AS Technical degree preferred. 3+ years experience in electronics assembly, test and repair; or equivalent combination of education and experience.
Computer Skills: Strong computer literacy. Experience with Windows OS (7, 8 & 10). Proficient with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Visio, etc.). Experience installing and/or maintaining computer networks.
Language Skills: Ability to read and interpret documents such as safety rules, maintenance instructions, and procedure manuals. Ability to speak effectively before groups within the organization.
Reasoning/ Troubleshooting Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstracts and/or concrete variables.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.