IT Manager - Product Owner (Sales Apps)

US, US, CA - San Diego

Minimum Level of Education Required: Bachelors Degree

Percentage of Travel: Up to 50%

Location: CA - San Diego

Ref#: 16375

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Job Description

The Product Owner and Manager of Sales Systems in IT will define and deliver transformative web and mobile solutions that measurably impact the achievement of business results. This leader will provide business requirements and direction for all sales supporting business systems and applications, including CRM, Surgical Case Management, Pricing Requests, and other areas.  They will also create and execute on a roadmap for external commercial applications.  They will have a demonstrated ability to align leaders, craft a vision, and solve complex business problems for both internal and external commercial users. Work with peers, team and vendors to develop and coordinate strategy, architecture, roadmap, budget, and execution of efficient and innovative systems. This leader will have the experience in complete life-cycle deployments of custom web and mobile applications.

This role will be involved in all aspects of the business application development life cycle including requirements, analysis, design, build, testing, cutover, implementation, documentation, and change management with emphasis on business and functional requirements, end user solution adoption and post go-live support.  Each day will provide new challenges as we take NuVasive to new heights.  The tasks will be varied, including:

  • Work with leadership to prepare and deliver long-term strategic plan for domestic and global implementations, based on business goals and input from stakeholders. Determine product requirements/specifications and develop and communicate product roadmap. Collaborate with subject matter experts to understand product needs and translate them into creative product stories. Partner with key stakeholders to coordinate the development and delivery of the product
  • Actively manage product backlog using agile methodology. Coordinate with product scrum team and participate in scrum related activities. Hand off to post-sales product support. Lead design of processes and systems that drive improvement to commercial web and mobile applications, as guided by overall strategy and mission.
  • Direct shareowners assigning responsibilities, identifying needed resources, managing performance, developing, and executing a plan. Provide day to day strategic and operational direction for the solution design teams as well as consistently managing client and user expectations.
Additional responsibilities:

·         Solicit feedback from external subject matter experts, management, customers and other stakeholders and ultimately use judgment and experience to make the best decisions for the product.

·         Creativity and inventiveness required for developing successful products. Resourcefulness to creatively meet deadlines, to differentiate product, and to drive innovation in our commercial systems.

·         Work with commercial teams to research and analyze application needs.

·         Determine product requirements/specifications as User Stories.

·         Work with architecture team to ensure compatibility with product suite

·         Develop and communicate product roadmap

·         Conduct market research to understand commercially available products and competitive apps

·         Collaborate with subject matter experts to better understand market needs and trends, and translate them into creative product solutions

·         Partner with key stakeholders to oversee the development and delivery of the product

·         Coordinate with product Scrum Master and team and participate in Scrum related activities, as Product Owner

·         Provide support as needed, as well as help train applications support team.

·         Provide cross-functional problem identification and resolution

·         Coordinate with the PMO and Engineering team on internal and external resources to ensure successful implementation of projects according to plans, budgets, and schedules.

·         Provide post-implementation review details about associated incidents, problems, and errors; through reviews with the business to continuously improve IT value and delivery mechanisms.

·         Partner with business leadership and other key stakeholders to drive support approval and prioritization processes.

Quick to identify problems that need resolution, skillful at gathering and analyzing information.
Basic Qualifications

·         Bachelor of Science or Bachelor of Arts degree in Computer Science/Information Systems/Business or equivalent background and experience.

·         Six plus years’ experience in solution delivery, with direct experience with commercial web and mobile applications. Proven track record in developing elegant and effective solutions.

·         Experience with interfacing with ERP systems such as SAP ECC a plus.

·         Experience with Agile and Scrum methodologies a must.

Preferred Qualifications

·         Experience with loaner management systems a plus.

·         Experience with Medical Device Systems a plus.

·         Prior hands-on experience in application development, delivery & implementation, and/or systems integration required.

·         Proven ability to manage the execution of delivery requirements as required, including project requirements definition and scope of engagements.

·         Proven ability to direct others in the management of required business development tasks and assist in developing and maintaining client relationships.

·         Strong oral and written communication skills; strong interpersonal and team-building skills, with the ability to interact effectively with all levels of the organization.

·         Strong public speaking experience. This role will be tasked to give public presentations to executive and senior leadership.

·         Broad technical background including understanding of relational database management systems, open systems, and object oriented design, analysis, and development preferred.

·         Must have experience in successfully managing resources assigned to technical projects.

·         Requires a flexible schedule and extended hours worked as necessary.

The ability to handle multiple demands and tasks while keeping a positive, results-focused attitude toward clients, sub-contractors and other company and project team members.

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NuVasive is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The “EEO is the Law” poster options are available here.
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