Manager, Quality Control

US, US, TN - Memphis

Minimum Level of Education Required: Bachelors Degree

Percentage of Travel: No travel required

Location: TN - Memphis

Ref#: 17416

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Job Description

Leads a high performance team that executes effective and compliant Quality Control processes. Responsibilities include:

  • Sets daily, weekly, and monthly team/individual goals required to meet corporate goals, demand, and regulatory requirements
  • Develops and tracks applicable metrics 
  • Inspires the team to understand, meet, and exceed their personal and team goals, ensuring that everyone has the proper training and tools to do so
  • Holds team accountable for results and takes quick, innovative action to recover when performance falls below target 
  • Selects, trains, and develops highly qualified and motivated inspectors to execute quality plans (QIRs) and competently operate various kinds of manual, automatic, and advanced inspection measurement equipment
  • Eliminates waste in the department through deployment of lean manufacturing techniques and optimizes existing inspection processes through six sigma problem solving tools
  • Defines, documents, and establishes quality procedures necessary for successful and compliant operation of the department
  • Controls non-conforming materials and executes corrective and preventive action (CAPA) on related QC processes
  • Identifies and deploys process improvements necessary to deliver year over year budgetary and product innovation targets
  • Partners with Quality Engineering to qualify and validate inspection equipment and processes
  • Confidently and successfully communicates performance and initiatives of the department to cross-functional team members at every level of the organization
  • Personally grows through self-development initiatives such as cutting edge seminars or staying abreast of immerging trends in the industry
  • Maintains confidentiality of information provided by company and shareowners
  • Develops and maintains collaborative working relationship with other managers
  • Partners with others to drive engagement throughout all levels of the facility
  • Operates as a self-starter who doesn’t wait to be told what to do
  • Demonstrates a willingness to roll up your sleeves and get your hands dirty
  • Has an "Attitude of Gratitude"
  • Embraces and promotes the unique NuVa culture

This role is responsible for the overall success of the quality control operation. This will include meeting and exceeding lead time and output goals, working with functional teams to improve customer fulfillment metrics, ensuring capacity meets demand with minimal overtime, holding all shareowners accountable for productivity goals and proper maintenance and care of company resources (i.e. Preventive Maintenance, 5S, etc.), and ensuring all shareowners are performing activities consistently and compliant to all organizational procedures and global regulatory regulations.

Basic Qualifications
  • Bachelor's degree in an engineering, technical, or business discipline
  • 7 years of experience in a medical, aerospace, or other highly regulated environment in a Quality Inspection or Engineering capacity
  • 3-5 years of experience in management 
  • 2 years of experience in an FDA regulated environment
  • Demonstrated experience with the commonly used quality tools such as histograms, Pareto charts, and process flow charts
  • Demonstrated experience with problem solving and continuous improvement tools such as DMAIC, PDCA, and Kaizen
  • Proficient and accurate in Microsoft Office applications such as Excel and Access
Preferred Qualifications

Experience in 21 CFR 820/803/1270/1271, ISO 13485, or European Medical Device Directive environments
ASQ Certification
Lean Six Sigma Certification
SAP Proficiency

NuVasive is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The “EEO is the Law” poster options are available here.

About NuVasive
NuVasive, Inc. (NASDAQ: NUVA) is the leader in spine technology innovation, focused on transforming spine surgery and beyond with minimally invasive, procedurally-integrated solutions designed to deliver reproducible and clinically-proven surgical outcomes.The Company’s portfolio includes access instruments, implantable hardware, biologics, software systems for surgical planning, navigation and imaging solutions, magnetically adjustable implant systems for spine and orthopedics, and intraoperative monitoring service offerings. With $962 million in revenues (2016), NuVasive has an approximate 2,300 person workforce in more than 40 countries serving surgeons, hospitals and patients. For more information, please visit
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