Service Desk Asset Management

US, US, OH - West Carrollton

Minimum Level of Education Required: Bachelors Degree

Percentage of Travel: Up to 10%

Location: OH - West Carrollton

Ref#: 16400

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Job Description

Job Description

Now is the perfect time to join a growing company with an extremely noble cause. At NuVasive, you will not only help to drive business value, but actually see its impact. As part of NuVasive’s IT organization, you will be joining the best IT business in the spine industry. In IT, we are in a unique position which allows us to positively impact patients’ lives. As a part of our team, you will truly make a difference in someone’s life.

You will be joining a diverse team of business and IT professionals responsible for providing the solutions to support the organizations growth within your functional area.  Your experience and guidance will drive and shape the technical landscape of this growing and dynamic organization.  The Asset Coordinator at NuVasive manages vendor relations, negotiates pricing with vendors, manages assets in our ServiceNow instance and is responsible to maintain the gold images for our computer devices. 

Key Responsibilities

·         Oversees all IT hardware and software procurement via the ServiceNow asset repository

·         Manages vendor relationships and vendor selection globally

·         Completes cost comparisons to ensure business needs are met with greatest possible savings

·         Manages the maintenance of records and database containing information regarding licenses, warranties, and service agreements for organizational hardware and software

·         Provides IT management and Finance with accurate reports on up to date hardware, software & maintenance costs

·         Assists in providing roadmap for both software and hardware updates

·         Maintains and updates standard computer hardware gold image

Basic Qualifications

  • Typically requires a Bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience
  • 2-3 years of related work experience: consulting experience, experience working in a call center environment, or experience working in a fast paced IT environment is preferred
  • Proficient with Microsoft Office products and thorough knowledge of Office 2010/2013
  • Experience with a Help Desk ticketing system
  • The employee must occasionally lift and/or move up to 50 pounds
  • Specific vision abilities required by this job include close vision and the ability to adjust focus
Preferred Qualifications
  • Knowledge of creating computer images – specific tool does not need to be defined
  • Prior asset coordination knowledge
  • Experience in working with and leading relationships with outside vendors
  • ServiceNow experience
  • Experience in advanced troubleshooting 
NuVasive is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The “EEO is the Law” poster options are available here.

About NuVasive
NuVasive, Inc. (NASDAQ: NUVA) is the leader in spine technology innovation, focused on transforming spine surgery and beyond with minimally invasive, procedurally-integrated solutions designed to deliver reproducible and clinically-proven surgical outcomes.The Company’s portfolio includes access instruments, implantable hardware, biologics, software systems for surgical planning, navigation and imaging solutions, magnetically adjustable implant systems for spine and orthopedics, and intraoperative monitoring service offerings. With $962 million in revenues (2016), NuVasive has an approximate 2,300 person workforce in more than 40 countries serving surgeons, hospitals and patients. For more information, please visit
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